Account Administrator — Saskatoon

Full-time, 40 hours per week, on-site in Saskatoon | Monday to Friday, 9:00 AM – 5:00 PM | $45,000 – $55,000 per year

MIB Business & Immigration Services Inc. is looking for a self-motivated, organized, and energetic Account Administrator to join our Saskatoon office. You will be part of a small team of hard-working, like-minded professionals committed to providing exceptional service to business owners and foreign nationals across Canada.

This is a fully in-person position. Because our small team works to fixed client and government deadlines, consistent and reliable attendance is essential to this role.

Our work spans three pillars: Business Advisory, Immigration, and Recruitment. As Account Administrator, you sit at the centre of all three, supporting our staff, our clients, and our intercompany teams while representing MIB's culture and core values in every interaction.

What You Will Do
• Provide direct administrative and account coordination support to staff, clients, and intercompany teams
• Support time-sensitive client files with fixed government submission deadlines, where coverage and continuity are critical
• Maintain client service schedules and prepare and monitor internal and external reporting
• Prepare reports, background documentation, and research
• Receive, refer, and manage all inbound telephone calls, emails, and office visitors
• Administer inbound and outbound mail, including priority post, packages, and courier services
• Assist in developing internal and external Standard Operating Procedures (SOPs)
• Troubleshoot and escalate office administration issues as needed
• Assist with budgeting plans when required
• Present a positive and professional image of MIB to all visitors, suppliers, and inquiries

What You Bring
• Canadian Citizenship or Permanent Residence
• Bachelor's Degree or Business Diploma
• Currently resides in the Saskatoon area and able to work in office five days per week
• Three (3) or more years of office administration experience
• Excellent English communication skills — speaking, reading, writing, and listening — for internal communication and client relations
• Proficiency in Microsoft Office (Outlook, Excel, Word) and typing speed above 50 words per minute
• Strong attention to detail, proven organizational skills, and the ability to multi-task and manage time efficiently
• A self-starter mindset, comfortable managing complex and evolving situations, with the willingness to learn new tasks with minimal supervision
• A positive disposition and genuine enjoyment of building long-lasting client relationships

Assets
• RCIC Designation, immigration experience, or a demonstrated interest in the immigration and recruitment industry
• Legal background or experience

Who You Are
• Honest and trustworthy. Respectful. Culturally aware and sensitive. Flexible, with sound work ethics and the ability to think outside the box.

To apply
• Complete the questions through the website.